FAQs

faq

Q: Do you develop and manufacture all products on site?

A: Yes, we have our own in house liquids and powder laboratories for product development, and we have our own production and warehousing facilities where all products are manufactured on site.

Q: Do you test on animals?

A: No we do not.

Q: How can I obtain pricing for my products?

A: Price quotations are provided after the research and developmental phase has been completed, and the bill of materials has been finalized.

Q: Do you provide freight/transportation for my products?

A: No, we do not. You are responsible for the cost of freight to your desired location.

Q: What is your manufacturing lead-time?

A: Non-turn key is six to eight weeks from the date your Purchase Order is acknowledged. For turn-key lead times, please contact one of our sales executives. Assembly only is 2 to 3 weeks from the receipt of all necessary labels, packaging and components.

Q: What is your standard lead-time for product submissions from Research and Development?

A: Our standard lead-time is two to three weeks from the receipt of your project.

Q: What is your minimum order quantity? (MOQ)

A: Our standard MOQ for non-turn-key manufacturing is 3,000 units, per shade, per product. Our MOQ for bulk only is 25 kilo/50 pounds per shade, per product. If you are interested in turn-key and/or assembly services only, please contact one of our sales executives, as these minimums vary.

Q: What is the difference between contract manufacturing and private label manufacturing?

A: Contract manufacturing is customized formulations for your brand, while private label manufacturing consists of a choice from an array of stock formulations that is not exclusive to your brand.

Q: What is your standard scrap factor?

A: The industry standard scrap factors required above your total purchase order quantity are as follows:

  • Primary packaging-3% to 5%
  • Secondary packaging-3% to 5%
  • Inserts and collatorals-3% to 5%
  • Labels-10% to 15%

Q: Can you provide warehousing services?

A: We will gladly warehouse components for any existing purchase order. Our standard procedure is to return all unused components, packaging, labels, etc., to you upon completion of your purchase order.

Copyright New Look Cosmetics 2013